Effective Date: April 2025

At TuneMyPiano, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online and offline.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and any other information you provide when booking a service or contacting us.
   
• Service Information: Details about your piano, service history, and preferences.
   
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
   

We use your information to:

• Arrange and manage piano tuning and technical services.
   
• Respond to your inquiries and provide customer support.
   
• Send service confirmations, updates, and reminders.
   
• Improve our website and services.
   
• Comply with legal obligations.
   

We will never sell or rent your personal information to third parties.

We may share your information with:

• Technicians and service providers: To schedule and deliver the services you request.
   
• Third-party vendors: Who assist with website hosting, communications, and payment processing — only as necessary and with confidentiality agreements in place.
   
• Legal authorities: If required to comply with legal obligations.
   

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

You have the right to:

• Access the personal information we hold about you.
   
• Request correction or deletion of your personal information.
   
• Withdraw your consent at any time (where applicable).
   

To exercise your rights, please contact us at info@tunemypiano.co.uk

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

TuneMyPiano
info@tunemypiano.co.uk